Prices, Payments, and Deadlines

      • The prices of trips listed on the XCo Travel Ltd. website may be displayed in Bulgarian Lev (BGN), US Dollars (USD), or Euro (€).

      • Prices listed in USD or € are converted according to the central exchange rate of the Bulgarian National Bank (BNB) on the day of payment and are paid to the tour operator in Bulgarian Lev (BGN).

      • Payments can be made:

        • In cash at the tour operator’s office
        • By credit or debit card via the basecamp.tours website
        • Via bank transfer to the following account:

        Bank: Unicredit Bulbank
        IBAN: BG94UNCR70001523634996
        BIC/SWIFT: UNCRBGSF

      Deposit Requirements

      • Unless otherwise specified, the deposit amount is 50% of the total trip price.
      • The deposit must be paid at the time of reservation or within 3 working days from the booking date, unless otherwise stated in the program.
      • If the deposit is not received within the specified period, the reservation will be canceled.

      Final Payment Deadlines

      • Programs in Bulgaria – up to 10 days before departure.
      • Travel abroad – up to 30 days before departure, unless otherwise specified.
      • Prices are calculated according to the BNB exchange rate for the respective currency.

      ⚠ ATTENTION: Additional fees may be charged by the card-issuing bank when paying by card.

      Price Adjustments & Conditions

      • The tour operator reserves the right to increase the price of trips abroad if:

        • Transportation costs or related fees (e.g., airport, seaport, or other travel-related charges) increase after contract signing but before the trip starts.
        • The exchange rate changes between the contract signing date and the departure date.

      • Any price change is calculated according to the BNB exchange rate on the date of the change.

      • However, the tour operator cannot increase the price within 20 days before the trip.

      • If the price increase exceeds 5%, the tour operator must:

        • Inform the customer within two working days of the change, but no later than 20 days before departure.
        • The customer has the right to cancel the contract without penalties or compensation by notifying the tour operator within three days of receiving the notification.
        • If the customer accepts the price increase, both parties must sign an additional agreement to the travel contract regarding the price change.

      Included & Additional Costs

      • Each program explicitly states what is included in the package price.
      • Any costs not mentioned in the "Price includes" section are considered personal expenses and not covered by the tour operator.
      • If ExCo Travel Ltd. provides information on services not included in the package (e.g., museum entrance fees, additional excursions, or meals), these prices are approximate and subject to change. The company does not guarantee their accuracy.

      Discounts

      The tour operator reserves the right to offer discounts to customers at its discretion.

    Published:
    Cancellation Fees
    Visas and Personal Documents