Orders are processed in the order they are received. We do everything possible to ensure that your shipments are processed in a timely manner.
After receiving a message confirming availability and readiness for dispatch, the shipment will be handed over for delivery within 3 to 5 working days. Once the package is handed over, you will receive a notification confirming that your order has been successfully passed to the courier.
The online store does not accept or process orders on weekends (Saturday and Sunday) or on national holidays as defined in the Bulgarian Labour Code (LC).
Official holidays are established in Article 154, Paragraph 1 of the Labour Code (LC) and include:
- January 1st – New Year
- March 3rd – Liberation Day of Bulgaria from Ottoman rule (national holiday)
- May 1st – Labour Day and International Workers' Solidarity Day
- and others.
Delivery cost: Free for all countries in the European Union on orders over €150.