Send an email to support@basecamp-shop.com containing your full name and order number to initiate the return and/or replacement procedure.
You will receive an email confirming receipt of your request. This confirmation message is only informational and serves as an acknowledgment that your request has been received.
Our team will contact you to proceed with the return and/or replacement process.
Note: If you do not receive a confirmation email acknowledging your request, please contact the site administrator via email or phone, as listed in the CONTACTS section.